Technology is changing how we live, but it needs to change how we work

Technology affects almost every aspect of 21st century life, from transport efficiency and safety, to access to food and healthcare, socialization and productivity. The power of the internet has enabled global communities to form and ideas and resources to be shared more easily. However, the overuse of some technology has been linked to a decline in mental health, increased social division and privacy concerns.

We take technology for granted every day – even when it’s delivering us the latest news in an instant, making our cappuccino, or connecting us with a loved one halfway across the country (or even the world).

Of all the recent innovations, which are the ones that we truly couldn’t imagine everyday life without? Has the coronavirus pandemic made us even more reliant on tech, or helped us overcome the year’s challenges?

We take a look at the seven most important ways that tech has impacted our lives in recent years.

Improved Communication

“Come here Watson, I need to see you.” These were the first words that Alexander Graham Bell uttered over his revolutionary invention back in 1876, and it's fair to say that the trusty telephonehas had a good run. Bell originally dreamed that there would be ‘one in every town’. He was right of course – in fact, these days, there’s one in every person’s pocket. However, technology has seen the traditional audio call being edged out in favor of messaging and social media as a way of touching base.

Another medium that has seen a boom in the last few years is video calling. It’s nothing particularly new – the concept has been around for about as long as Bell’s telephone – but the revolution of high speed broadband at affordable prices means that it’s now easy to send and receive the amounts of data needed for a video call.

While video calling has spent the last decade slowly creeping into daily life, it’s the ongoing pandemic that has pushed it over the edge and secured its future as an everyday way to stay in touch.

Thanks to lockdowns and social distancing, families and friends are meeting up and socialising via video call more than ever before. If you hadn’t heard of Zoom before 2020, you will have certainly become aware of it by now, and while there are plenty of other video conferencing appsout there, it’s Zoom that has emerged the poster child for video chat in the public consciousness. This is backed up by the firm's impressive claim of 300 million ‘daily participants’ earlier in the year, compared to ‘just’ 10 million back in December 2019.

It’s not just social lives that have been transformed by video calls, either. The pandemic has also meant that more of us are working from home than ever, and in-person meetings have been replaced with video conferencing as office staff swap the boardroom for the bedroom (or wherever else they can find space to work at home).

Decreased Privacy

We’re spending more of our lives online than ever before. According to one report, Americans spent six and a half hours a day online in 2019 – a stat that is bound to have skyrocketed since lockdowns started.

Shopping? It’s done on Amazon. Catching up with friends? It’s FaceTime, Snapchat, or email. Want to be entertained? Netflix, or online gaming. Research? Hit up Google. Almost every facet of our daily routines can be catered for online today, so it seems inevitable that our time spent online will only increase.

While access to everything online gives us an unparalleled level of convenience, it has also made us vulnerable. Every move we make online is recorded, and we leave digital footprints wherever we visit. Hackers and scammers know this, and work hard to exploit it for financial gain.

Of course, as with everything else, technology has also given us the tools to protect ourselves and ensure that we are safe as our lives migrate online. In 2021, this is even more key – many of us are not only browsing for personal reasons, but accessing shared work networks from our own homes, and we can’t rely on the closed off security of the physical office.

Virtual Social Lives

Another seismic change in our lives has been the introduction of social media. This industry has progressed fast, and the early days of the likes of MySpace and the original iteration of Facebook seem like a bygone age already. Services such as Snapchat, TikTok, Instagram, and others now give us an insight into the waking lives of others in real time, whether they’re friends with a few followers, or celebrities with millions.

Businesses have got in on the act too, and a savvy social media manager is considered essential in most companies, with their ability to make or break a brand's reputation.

Social media's course over the last few years has been somewhat bumpy, but as a society, or many societies, we’ve never seen global communication on such a scale. It has enabled the rise of social commentary and movements, such as #MeToo and Black Lives Matter, as well as leaving us vulnerable, with the likes of Facebook’s Cambridge Analytica scandal serving to manipulate voters and skew democracy.

America has also seen its first President to relay information primarily via Twitter – we’ll leave that up to you as to whether or not that’s a positive.

Social media can be fun, but studies have also shown that it can have a detrimental effect on our mental health. It’s so bad, in fact, that some governments are calling for social media companies to be more responsible – especially when it comes to younger users. A study in the UK found that 46% of young girls reported that social media had a negative impact on their self esteem, so there’s clearly a lot to fix.

Ultimately, social media is only as positive as the hands of the people it’s in – but it looks like it’s here to stay, whether you like it or not.

Flexible Working

2020 will be remembered for a lot of negative reasons, but one of its most defining positives has been the widespread acceptance of working from home. With the pandemic in full swing, many had to abandon their offices and log on from their own residences. At its peak, 42% of Americanswere working from home, according to one study. And even once this pandemic has passed, the trend looks set to continue, with large companies such as Twitter and Microsoft already stating that their staff can work from home indefinitely.

For many, working from home has been something of a revelation – no commuting, more flexible hours, a lessened environmental impact, and being able to choose where they work from. All this is made possible thanks to technological advancements, yet again – a perfect marriage of hardware and broadband.

Smarter Health Tracking

Another trend in technology has been the rise of fitness devices. While we’ve been using tech to help us stay trim for many years now, we’ve never before been able to do it to such a scientific degree, with instant feedback and recommendations from devices that can monitor our workouts as we complete them.

If you want to know how invested we are in the fitness tech market, look no further than Apple, whose Apple Watch is heavily advertised as a fitness device. In 2019, the company sold 31 million of them, making it the most popular watch brand in the world – far surpassing the likes of traditional brands like Rolex and Omega.

So what can a fitness watch actually do? We’re far beyond the days when your ‘sports watch’ could merely record your lap time. We now have the ability to monitor our heartbeats and blood pressure, track and monitor exercise plans, and even monitor our sleeping patterns.

So what does it mean???

So, there we have it – seven dramatic ways that technology has impacted our daily lives for good. Of course, technology never takes a rest, and you can bet that it won’t be long before some of the devices and services we’ve covered here are superseded – in many cases, their next iteration is already being worked on in a lab somewhere. Regardless, there’s no denying that technology has, and will continue to, have a huge impact on our lives, in one way or another.